or call for help, advice, or to book
Our water leak detection experts are all qualified plumbers with extensive experience in both domestic and commercial properties. They have been trained to carry out trace and access investigations using high-tech, non-invasive methods.
Once a water leak has been located, they can estimate the necessary repairs to prevent further water damage and restore the affected area to its original condition. If you have a water leak in your property, we guarantee to find it.
This video shows some of the specialist techniques used for non-invasive water leak detection.
Every investigation differs. Our experts follow a methodical “trace and access” approach. They decide on the tests to use based on the evidence available to them and the results they get.
See how a leak is detected in an underground water supply pipe when there is no visual evidence of moisture other than a high water bill.
Our water leak detection experts can reliably locate water leaks or sources of water ingress or dampness anywhere inside a property, or in underground water supply pipes.
The engineer arrived very promptly, diagnosed the issue and repaired a very ancient, rusted water main. The communication was excellent throughout, with regular images sent through to explain what the issue was and repairs required. On completion we were sent a detailed leak detection survey and repair report, that we could send directly to the insurance company. Would absolutely recommend Aspect and would have no hesitation in using them again.
Andy, Biggleswade, SG18
Leak detection engineer was excellent - did a thorough exam that found the issue (and reassured me that the pipes were not at fault courtesy of a clear report) and came back to reseal the shower unit that had caused the issue. Very professional, friendly and polite. This is exactly why I use Aspect because I am always confident that the job has been done properly.
Caroline, Slough, SL3
Micheal helped diagnose the cause of the leak in our kitchen room ceiling very quickly. He was able to buy the required bits and fix the problem within couple of hours. Saved us lots of headache! Thank you!
Dilan, Tonbridge, TN9
Dean was fantastic. He quickly established the cause of the leak, dealt with the issue and explained it very well. He was courteous and pleasant to deal with. The speed of service, given the urgency, was brilliant too.
Harry, Dorking, RH5
Luke couldn’t have been any better. He was very friendly and clearly knowledgable. He arrived on time, diagnosed the problem and the cause. I’d been particularly concerned about this so it was reassuring to have him carry out the leak investigation. I’ll definitely be using you again for anything like this in the future.
Levi, Wapping, E1
We have a serious problem with damp in the property, and asked Aspect to investigate the cause. Michael was the man who came to do the job, and we are more than happy with what he's done for us. He's experienced and knowledgeable and has been extremely efficient and helpful throughout. We would have no hesitation in recommending Aspect as a company, and Michael personally.
Robert, Chelmsford, CM1
Water leaks that remain hidden, undetected and unresolved could be causing bigger problems than the visible signs might suggest. The damage caused by leaking pipes can compromise the structural integrity of your property.
Trying to detect a water leak in your property without using the most reliable techniques available can be unreliable, inconclusive and unnecessarily expensive. It often results in walls, floors, or ceilings being damaged, removed, or destroyed, all in search of a leak that may exist elsewhere.
At Aspect, we understand how stressful it can be to have a leak without knowing its location or the full extent of the problem. Our water leak detection service is the best way to find a leak and provide the necessary repairs as quickly and hassle-free as possible.
Is leak detection covered by home insurance?
Most home insurance policies contain a clause for “trace and access”. Sudden and accidental damage from plumbing and heating systems is usually covered. However, if a leak occurs due to a lack of maintenance, corrosion, or wear and tear, the repair cost is unlikely to be covered. Incorrect installation and damage resulting from negligence, such as a DIY accident, can also be reasons for a claim to be refused.
Insurance policies cover different aspects of a leak’s investigation, access, repair, and reinstatement phases. You are recommended to read your policy or contact your insurer for specific details. If your policy includes an “escape of water” clause, but not “trace and access”, the investigation to find a hidden leak might not be covered.
Our comprehensive guide on making a “trace and access” claim provides more information.
How can I check if I have a water leak?
Unless it is visible, it can be extremely difficult to locate the source of a leak and determine the exact cause. A simple way to check for a leak in a plumbing system is to perform a water meter reading check.
Take a meter reading and do not turn on any taps, or use showers or toilets. Try to wait for as long as possible, ideally several hours, before taking another reading. If the reading has changed, you know there is a leak. Some leaks can be tiny, in which case this test may not be practical.
Similarly, a reduction in pressure on a boiler pressure gauge can indicate a potential leak. However, a fault in the boiler could also cause this drop without a leak.
If you suspect you have a hidden leak in either a plumbing or heating system, we can send a leak detection expert to find it conclusively.
What equipment is used for leak detection?
Various non-invasive methods are used during an investigation. Based on the findings of each test, a methodical approach is taken. Each investigation uses several tests, some of which are used in specific situations.
The equipment includes moisture meters, salts analysis, pressure test kits, thermal imaging cameras, acoustic tests, tracer gas tests, and dye test kits. Voltage test equipment is used for leak detection on flat roofs.
How much does leak detection usually cost?
Our water leak detection investigations are charged in half-hour increments, so the cost depends on the time it takes to trace the leak and identify the cause. Sometimes leaks at large properties can take a day or more to locate. If there’s no visible sign of a leak, the investigations tend to take longer to find.
We recommend allowing 4 hours to find a leak in a plumbing system. This would equate to £450 to £500 inclusive of VAT, depending on your location. Our experts can provide regular investigation updates and the likely final cost. Specialist tracer gas is sometimes used to pinpoint leaks, which is charged for. Surveys are generated on-site, so there is no additional charge for the report.
Use our postcode checker to see our half-hourly leak detection rates in your area.
We provide water leak detection and repair services throughout London, the South East, the East of England, and parts of the Midlands.
We can schedule water leak detection work in Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, East Sussex, Essex, Greater London, Hampshire, Hertfordshire, Kent, Norfolk, Northamptonshire, Oxfordshire, Suffolk, Surrey, West Sussex, and Wiltshire.
Use our postcode checker to see instantly if we cover your area. If you are outside our coverage area, we may still be able to assist you. Call or submit a callback request, and a member of our scheduling team will be in touch with you.
We're fully trade accredited. Aspect is registered with Gas Safe, the National Federation of Roofing Contractors (NFRC), and the National Association of Drainage Contractors (NADC). All our leak detection experts are vetted and trade accredited. In addition, the Aspect Guarantee covers their workmanship for up to 12 months.
When you book an Aspect water leak detection expert you can count on getting the professional expertise you're looking for.
You could have a leak at your property if any of these signs are present: –
We have a dedicated team of account handlers to support multi-site customers and commercial properties: Restaurants, Bars, Offices, Retail, Landlords, Letting Agencies, Hotels, Schools, Embassies, Care Homes and more
Would you know what to do if you found a leak in your property? By learning about the claims process, you'll be better prepared if a leak happens. You could also minimise the damage, making your claim more likely to succeed... Making a claim
With the exception of the gentle sound of water rushing through pipes, plumbing pipework shouldn’t make much noise. If you hear an obvious banging or mechanical noise whenever you open or close a tap or valve don’t ignore it... Burst pipe prevention
Low water pressure in your home can reduce a powerful flow from your shower and taps to a gentle trickle. Water pressure is used to describe the force of the water that travels through the mains and into the pipes in your home... Low water pressure causes
