Time on site

Our time on site rates depend on what type of tradesmen you need and what time of day you need them.

When something needs fixing, or replacing, an investigation by a tradesman is needed before we can give a fixed cost to do it. Our tradesman do their investigation before they start carrying out work (unless of course they need to prevent any immediate damage to your property or furnishings).

When the tradesman has finished their investigation he can give you a scope of work and a fixed price to complete it. You can decide whether you want our tradesman to do the work at this price or not.

If you don’t want to go ahead at the price you’ve been given to complete the work you’ll only have to pay for the investigation time. This would be charged as a 1-hour minimum then in half-hour increments. If you want the tradesman to go ahead with the work the investigation time will be part of the total cost.

Our rates

No hidden extras

What you get from Aspect

  • Experienced & vetted tradesmen
  • 24 hour availability for all trades
  • Dedicated Service Support Manager
  • Aspect Guarantee on workmanship
  • Peace of mind from trade accreditation

Occasional extra costs

  • Parts and materials used
  • Collection of parts and materials
  • Ultra Low Emission Zone (ULEZ) charge

We won’t charge you for

  • Cost of parking
  • Fuel or travel time
  • Congestion Charge

Account customers

We have a dedicated team of account handlers to support multi-site customers and commercial properties: Restaurants, Bars, Offices, Retail, Landlords, Letting Agencies, Hotels, Schools, Embassies, Care Homes and more.