Ceiling leak detection and repairs

We understand the stress of having water leaking through ceilings, and the need to get it fixed fast. Wherever you are in London or the Home Counties, we’ll schedule a ceiling leak detection expert for you quickly.

Often, small leaks don’t actually result in water coming through a ceiling. Brown or yellow stains, or mold growth, on a ceiling is a common indication of water damage. Just because you don’t have water dripping, it doesn’t mean the source of the problem shouldn’t be investigated. A water damaged ceiling often hides bigger problems.

We have tradespeople available 24/7. The non-destructive methods they use means they can usually locate a hidden leak without causing any damage.

Customer reviews

  • Ben, the leak detection technician who attended my booking, provided excellent service and was very friendly and helpful. I would recommend Aspect to anyone!

    Duncan, Streatham, SW16

  • Prompt, clean and polite service. Found the leak quickly with minimal ceiling damage and fixed it. The specialist cameras worked perfectly. Would definitely use again.

    Mark, Tooting, SW17

  • Very good service. Using specialist equipment found unexpected source of a persistent leak. Within a few days sent someone round to do the repairs. All contact with company pleasant and efficient.

    Mary, Greenwich, SE10

Scheduling the right ceiling leal expert

Our experts follow a methodical approach based on the evidence they collect. Knowing where in the property the ceiling leak is and its history is an important first step.

For example, if a water damaged ceiling is beneath a loft, other information will help us schedule the right expert:

  • Does the leak appear to get worse following wet weather conditions?
  • Is there a pitched or flat roof system above that section of the property?
  • What type of heating system is installed?

If leaking occurs on the days after wet weather conditions this would point to a roof leak. In this case, we’d schedule a leak detection expert with a background in roofing.

They have the equipment and knowledge to access the roof straightaway. They can make a quick visual assessment of its condition. This can help focus attention on where their investigation should begin.

If the weather is dry and water spots are gradually increasing it could be due to a water supply line leak. If there’s a water tank in the loft linked to a gravity-fed system, we’ll schedule a Gas Safe registered plumbing expert.

Similarly, if the water coming through a ceiling is below a bathroom we’re also likely to schedule a plumbing expert.

No hidden extras

What you get from Aspect

  • Experienced & vetted tradespeople
  • 24 hour availability for all trades
  • Dedicated Service Support Manager
  • Aspect Guarantee on workmanship
  • Peace of mind from trade accreditation

Occasional extra costs

  • Parts and materials used
  • Collection of parts and materials
  • Ultra Low Emission Zone (ULEZ) charge

We won’t charge you for

  • Cost of parking
  • Fuel or travel time
  • Congestion Charge

Trace and access techniques

All our tradespeople have a complete set of equipment to detect any type of leak or source of water ingress. You can read more about each of the techniques used here.

It’s very rare for a hidden leak to be found using a single test. Information gathered from one test determines how the investigation should proceed and the test that’ll be used next.

Some of our accreditations

We're fully trade accredited. Aspect is registered with Gas Safe and the National Association of Drainage Contractors (NADC). All our leak detection experts are vetted and trade accredited. In addition, the Aspect Guarantee covers our tradespeople's workmanship for up to 12 months.

When you book and Aspect leak detection expert you can count on getting the professional expertise you're looking for.

Need more info on our leak detection services? Someone from our team can call you.  Request a callback

Repair and reinstatement service

Once our expert has identified the source of a ceiling leak, the repair work can begin. Firstly, this will involve exposing the leak for visual confirmation.

The extent of the damage will be documented and photographed. This information forms part of our report that can be used when making an insurance policy claim. We’ll aim to stop the leak straightaway and prevent further damage.

Some leaks can be fixed immediately. A leaking pipe in a ceiling void might be caused by something as simple as jointing compound that has failed. This can be repaired while our tradesperson is still on-site.

However, if extensive water damage to timber joists is found the repairs will take longer. Refurbishment like this will need to be carefully planned.

We provide a full reinstatement service. Whether it’s specialist dehumidifying or structural drying, carpentry, plastering or tiling, we can manage every part of the process. We even have decorators to cover unsightly water spots with ceiling paint.

Account customers

We have a dedicated team of account handlers to support multi-site customers and commercial properties: Restaurants, Bars, Offices, Retail, Landlords, Letting Agencies, Hotels, Schools, Embassies, Care Homes and more

Update: We’ve briefed and equipped our tradespeople in response to the health crisis. See our policy for more details.

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