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Underground Leak Detection For Homes and Businesses

The underground leak detection experts have years of experience. They all have the latest non-invasive equipment needed to detect underground water leaks reliably. Once a leak is found and exposed, they can start repairing it straight away.

Whether you have an underground external water supply pipe leak or a leak in underfloor pipes inside a property, you’ll find their specialist trade knowledge invaluable.

In addition to underground water leak detection and repairs, we also provide a full reinstatement service. All the information needed for a successful “trace and access” insurance claim is provided in a detailed investigation report.

Our service is available 24/7, and we don’t charge extra for emergency attendance, when we aim to be on-site within an hour.

WATCH: How we detect underground leaks

This video shows some of the non-invasive techniques used for underground leak detection.

Every investigation is different. Our leak detection experts follow a methodical “trace and access” approach. They decide on the tests to use based on the evidence available to them and the results they get.

Detecting Water Leaks Underground

Checking for leaks in underground water supply pipes

Unlike most indoor leaks, which usually display visible signs of water damage, an underground leak may not be immediately apparent. An unexplained high water bill is usually the first indication of a problem. If a leak is particularly severe, a noticeable drop in mains water pressure may also be noticed.

If an underground water leak is suspected, a simple test on the water meter can be done:

  • Step 1 – Turn off the stop tap (stop valve or stopcock) inside the property
  • Step 2 – Take a water meter reading
  • Step 3 – Wait for some time (at least 1 hour)
  • Step 4 – Take a second reading
  • Step 5 – Turn the stop tap back on

If the second reading is higher than the first, it’s a clear indication of an underground water leak between the water meter and the property.

If this test fails to indicate a leak, a pressure test could be carried out on all parts of the plumbing system.

These tests determine whether a leak is present. Locating the leak will be down to one of our leak detection experts.

No hidden extras

What you get from Aspect

  • Vetted trade experts
  • 24-hour availability
  • Dedicated technical support
  • Aspect workmanship guarantee
  • Accreditation peace of mind

Occasional extra costs

  • Parts & materials used
  • Collection of parts & materials

We won’t charge you for

  • Cost of parking
  • Fuel or travel time
  • Congestion Charge
  • ULEZ charge

Non-invasive leak detection methods

The traditional approach to finding an underground water leak would be to expose the pipe. This involves digging a trench. Digging would continue along the length of the underground pipe until the leak was revealed. An excavation team would have to be scheduled. This approach is usually time consuming, expensive and disruptive.

The high-tech methods we use means the location of an underground leak can usually be found without needing to dig. The process can be started immediately. It isn’t disruptive and it saves time and money. Once located, digging to expose the leak for visual confirmation can be highly targeted.

Detecting underground pipes

The line that pipes are buried underground isn’t always obvious. Radio transmission and detection equipment is used to map where underground pipes are buried. The equipment is especially useful at large properties where pipes will run longer distances.

A survey line along where underground pipes have been laid can be marked. Specialist detection methods are then used along the full length of the survey line.

Acoustic equipment

Water that’s under pressure in an underground water supply pipe creates tiny vibrations when it escapes. Highly sensitive acoustic equipment is used to detect these vibrations. A microphone is placed on the ground and the vibrations are amplified as sound.

The microphone is placed in different positions along the survey line. Changes in the sounds detected allow our experts to pinpoint the location of the underground leak.

The technology works on small or large leaks. It can be used to detect underground water leaks in pipes made from any material. It’s so sensitive that a tiny leak buried several feet beneath the surface can be detected.

Tracer gas

Water pipes can be drained and filled with a non-harmful, inert gas mix. A probe is used to detect the presence of this gas. When the gas escapes from the fault in the pipe the probe sounds an alert as soon as it’s detected.

The gas is lighter than air and is able to penetrate soil, most solid floor coverings, and even concrete slabs. The gas doesn’t leave a residue. It’s completely safe to use on drinking water pipes.

This test is useful for detecting underground water leaks either when acoustic equipment can’t be used, or when further confirmation on the location of a leak is needed.

Trade-accredited experts

We're fully trade accredited. Aspect is registered with Gas Safe and the National Association of Drainage Contractors (NADC). All our leak investigation experts are vetted and trade accredited. In addition, the Aspect Guarantee covers our tradespeople's workmanship for up to 12 months.

When you book an Aspect underground leak detection expert you can count on getting the professional expertise you're looking for.

Repairs and insurance claim reports

As soon as our expert finds an underground water leak the process for repairing it can begin immediately. Isolating the system will prevent further leaks. Exposing the leak to assess the extent of the damage to your home or property is usually needed for an insurance claim.

A scope of work and fixed repair cost can be provided within 24 hours. It’ll cover both repairing the leak and reinstating the affected area to its original condition.

We’re happy answering any questions from your insurance company.

Underground leaks in drainage networks

Acoustic surveys can only be carried out on pressurised water supply pipes. Detecting leaks in underground drainage is usually carried out with CCTV camera equipment.

A camera is placed inside the pipe, providing live images to the operator. Faults along the pipe are clearly visible. Further evidence of a fault or leak can be collected with flow or dye tests.

Read more about how leaks are detected in drainage pipes using camera equipment.

Commercial customers

We have a dedicated team of account handlers to support multi-site customers and commercial properties: Restaurants, Bars, Offices, Retail, Landlords, Letting Agencies, Hotels, Schools, Embassies, Care Homes and more

Need more info on underground leak detection? Someone from our team can call you.  Request a callback

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