Clearing Blocked Toilets and Soil Pipes

A backed up toilet can cause a huge amount of stress, so we aim to have an engineer with you as soon as possible. Our team clears blocked toilets across all London boroughs, and also covers many parts of the Home Counties. If your home or business is in our catchment area, we’ll work to get your toilet working again, no matter the source of the blockage.

Clogs can happen after flushing insoluble items over a long period of time, or after flushing a large amount of material at once. Depending on the severity of the build-up, it’s not always possible to clear it yourself with a plunger. In cases like this, we clear blocked toilets using specialist equipment to give you complete peace of mind.

We’re here to help

If you’d rather get a professional engineer to clear the blockage, we have tradespeople on call 24 hours a day, 365 days a year. Our experts carry specialist equipment that helps them clear the most stubborn blockages from toilets and soil pipes.

With water-pressurised pumps, powerful electro-mechanical ‘sani-snakes’, and years of experience, we’re sure to have your toilet working properly in no time.

Should the problem be in the external (secondary) pipework, we can resolve it using rodding or water jetting equipment.

No hidden extras

What you get from Aspect

  • Experienced & vetted tradespeople
  • 24 hour availability for all trades
  • Dedicated technical support team
  • Aspect Guarantee on workmanship
  • Peace of mind from trade accreditation

Occasional extra costs

  • Parts and materials used
  • Collection of parts and materials

We won’t charge you for

  • Cost of parking
  • Fuel or travel time
  • Congestion Charge
  • ULEZ charge

Customer reviews

  • Came late at night, worked hard to deal with pipe blockage (and flood) in the flat but main blockage was further down i.e. responsibility of building manager - told us exactly what to say to the manager to get it sorted! Many thanks.

    Anne, Camden, NW1

  • What a great and fast service from Aspect in our time of need. The drain engineer was with us within 2 hours - knew his stuff - not at all daunted and he got the drain running free again. Thank you ever so much for helping us out. Will not hesitate to recommend.

    Kavanagh, Borehamwood, WD6

  • Excellent service. I called this morning at 8am and a technician was out by 12:30. Reece was polite and friendly and sorted out the clogged drain in no time flat. Would absolutely call Aspect again and recommend them highly.

    Van, Greenwich, SE10

Will flushing clear a blockage?

Not in all cases. If you flush a full cistern full of water and there’s a blockage present, the toilet could easily overflow. What you’re doing here is taking the risk that the weight of water in the bowl will be enough to clear the blockage. Unfortunately, this won’t work if the clog is significant.

To many people, the very idea of clearing blocked toilets is unpleasant. Even if you have a plunger and rubber gloves at hand, you’ll only have luck with DIY methods if the blockage is within the trap rather than further down the pipework or in the soil stack. Frequently, this is not the case, but our specialist engineers can clear blockages from these sites.

If you use an at-home method such as washing up liquid to lubricate the system and loosen the blockage, take care when you flush the toilet to check if the water drains away as normal – be prepared in case it doesn’t.

Broken or blocked macerators

Our engineers are frequently called to properties in London with broken macerators, which are devices in toilets that allow soil water to flow through narrow pipes rather than traditional soil pipes. Sometimes tenants living in rental properties don’t know they have them, and are unaware of the damage the items listed above can do.

If your toilet becomes blocked due to an obstruction of the unit’s moving parts, we’ll send someone to look at the cause. An obstruction can sometimes be removed, but if the unit is broken, then we’ll likely need to replace it.

We can provide a fixed price for the replacement unit and install it for you. We have a huge network of plumbing suppliers throughout London and the Home Counties, and as a result, we have the means to install new units quickly.

Need someone to unblock your toilet? We'll call you!  Request a callback

An accredited service

We’re fully trade accredited. Aspect is registered with the National Association of Drainage Contractors (NADC), so when you book with us, you can count on getting the professional expertise you’re looking for.

Account customers

We have a dedicated team of account handlers to support multi-site customers and commercial properties: Restaurants, Bars, Offices, Retail, Landlords, Letting Agencies, Hotels, Schools, Embassies, Care Homes and more.

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