Sometimes, with smaller jobs there’s no need for an estimate. In the case of an emergency, your tradesperson may need to start work straight away without giving an estimate.
In these instances, we charge a fixed hourly rate that covers investigation time and any other time needed to complete the job.
Should you wish your tradesperson to carry out an investigation to scope the job, but then decide not to go ahead, you will still be charged for their time to that point.
We’re here 24/7 and ready to help. Any questions, just call 020 8879 6940.
You can also tell us about what you need using our callback form and we’ll get back in touch with you.
In an attempt to prevent the spread of the coronavirus, our tradespeople are equipped with a full range of personal protective equipment (PPE) and sanitising supplies.
Our tradespeople will wear PPE for any of the following situations: –
No additional charges will be applied to customers in the “at risk” group. However, if a tradesperson is required to wear PPE an additional cost of £20 excluding VAT will be charged for all other customers. This is to help cover purchasing costs, time and disposal.
We have a dedicated team of account handlers to support multi-site customers and commercial properties: Restaurants, Bars, Offices, Retail, Landlords, Letting Agencies, Hotels, Schools, Embassies, Care Homes and more.
