What We Guarantee To You

We created the aspect.co.uk guarantee because we want you to have complete peace of mind. When you invite an engineer into your home, you want to know you're getting the highest quality of work possible, and that's what we guarantee. We also guarantee that you are in control of what happens when your engineer visits and how much money you spend, so you should never hesitate to ask our engineers what they are doing, why they're doing it, and what your options are.

Will Davies and Nick Bizley, founders of aspect.co.uk

The aspect.co.uk guarantee

  • - A minimum six month guarantee period – If our workmanship becomes faulty, we’ll return to fix the issue free of charge
  • - Fixed rates - Guaranteed and charged by the half hour (minimum one hour)
  • - No hidden charges - You don’t pay for your engineer's parking or the congestion charge
  • - You’re in control of your spend. Our engineers will inform you of any charges associated with your job up-front, and you decide on your level of spending
  • - Fully qualified, experienced engineers - Our engineers are highly qualified and hold industry-leading trade accreditations
  • - Careful engineer management - Each of our trades has a specific, trade qualified head of department; our engineers are fully managed and held accountable for their work
  • - We're not going anywhere - We've been providing excellent service for over 10 years and continue to win awards for the successes the business has achieved
  • - We come highly recommended - Our average review rating on Google is 4.8 out of 5
  • - We're always here - 24 hours a day, seven days a week, 365 days a year, just call 0843 216 3645
  • - Professional call handlers - Our customer service representatives are honest and will always try to recommend the best course of action based on your conversation with them.

* The above is, of course, subject to the procedures, limitations and exclusions which are detailed in our General Terms & Conditions.

Nick Will Management Blog 2