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We understand the stress of having a water leak but not knowing exactly where it is. The thought of having to damage walls, floors or ceilings in a vain attempt to find the source can leave you feeling helpless and facing the prospect of a large repair bill.
Our leak detection specialists use non-invasive methods. The trace and access approach can pinpoint the location of a leak without causing damage. It’s why it’s required by most insurers when processing an “escape of water” claim.
This video shows how a range of non-invasive methods are used to detect a hidden leak causing damage to a ceiling.
Several techniques are usually used during a detailed investigation.
Our experts are available to find any type of hard to find leak.
I was really impressed with the work done by Aspect and more specifically Dean who helped fix a leak for me. He did a thorough check and made sure there were no other issues and left me feeling confident our problems have been resolved.
Damian, South Ockendon, RM16
After consulting surveyors who diagnosed rising damp and then shelling out for an expensive damp course, problems with a damp floor in my kitchen persisted. I called in Aspect and their operative quickly showed the water was pipe water not ground water and therefore the problem was not and had never been rising damp. He performed several other thorough tests, found the exact point of the leak before fixing it and reinstating the floor.
Helen, Chigwell, IG7
My insurance company wasted a day by not sending a trace and access specialist. When Aspect sent Aaron he efficiently eliminated the possibilities and found the leak and fixed it. Then put together a report for me to submit to my insurer while also arranging for someone to come to repair the damage the leak had caused. I will certainly be working with Aaron and Aspect again.
Katie, Ingatestone, CM4
Carl was fantastic. He was skilled and professional. He found the leak in the central heating pipe underneath the concrete floor, exposed the pipework and repaired it. He took the trouble to cause as little damage as possible and left the whole area clean and tidy. I highly recommend Carl and Aspect.
Paula, Southend-on-Sea, SS2
Identified the cause of dampness on a brick wall, that is, leakage from a cold water plumbing pipe line. So, it gives a solution. I like their attitude and non-destructive techniques. Regards
Peter, Brentwood, CM15
We have a serious problem with damp in the property, and asked Aspect to investigate the cause. Michael was the man who came to do the job, and we are more than happy with what he's done for us. He's experienced and knowledgeable and has been extremely efficient and helpful throughout. We would have no hesitation in recommending Aspect as a company, and Michael personally.
Robert, Chelmsford, CM1
Ahmed was excellent at detecting where our leak was coming from. Ours was a complicated case involving our neighbours bathroom. I had 4 other plumbers previously that couldn’t fix it. Ahmed was very punctual, polite, methodical and thorough. Explained everything very well and showed me what he found. He found 2 big leaks after doing lots of tests and fixed them straight away.
Yvonne, Halstead, CO9
If you suspect a leak in your central heating or plumbing system, don’t ignore it. Fixing the problem is usually covered by an insurance policy.
Water escaping inside a property could be causing bigger problems than any visible signs might suggest. Water damage can eventually compromise the structural integrity of a property if left unresolved. Failing to act quickly might mean your insurance company rejects your claim.
You can find out more about making a successful insurance claim in our guide.
Our experts will pinpoint a leak anywhere in your property, no matter how small it is. The non-destructive, trace and access methods used include:
Every leak detection investigation is charged in half-hour increments (1-hour minimum).
– From £49.50 + VAT on weekdays
– From £65.25 + VAT on evenings and weekends
– From £85.50 + VAT for late nights (9pm to 7am)
Click here to see our half-hourly rates for your postcode.
Report writing time to support an insurance claim is chargeable too.
If needed, parts and materials, including tracer gas, are charged in addition to time.
There’s no extra charge for an emergency attendance when we aim to be on-site within 1 hour.
Repairs and reinstatement can be quoted at a fixed price following the investigation. Quotes can be produced while still on-site.
We have more than 20 years of experience and are fully accredited. We have leak detection specialists ready to help at domestic and commercial properties.
Our leak detection services are highly recommended. Our tradespeople's workmanship comes with a 12-month guarantee.
There are no leak or damp problems that we can’t reliably resolve. Detailed investigation, thorough remediation, and expert recommendations are all part of our service.
