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We understand the stress of having water damage on a ceiling, but not knowing the cause. The thought of having to damage ceilings or floors in a vain attempt to find the source can leave you feeling helpless and facing the prospect of a large repair bill.
Our leak detection specialists use non-invasive methods. The trace and access approach can pinpoint the location of a leak without causing damage. It’s why it’s required by most insurers when processing an “escape of water” claim.
This video shows how a range of non-invasive methods are used to detect a hidden leak causing damage to a ceiling.
A series of tests were able to rule out bathroom plumbing as the source of the problem. A fault was eventually pinpointed in an isolated part of the roof.
Our experts are available to find any type of hard to find leak.
Our downstairs neighbour reported that she had water coming in her ceiling, presumably from our flat. We called Aspect & they sent Ahmed. He came within hours & worked forensically to identify the source quickly & logically. He could not have been more efficient or more charming. Considering it was an emergency, the bill was far less than we feared. I’ve since recommended Aspect to neighbours.
Alan, Peckham, SE15
From the moment he arrived, it was evident that the tradesman possessed extensive knowledge and experience in their field. He meticulously examined every possible area of concern, leaving no stone unturned. His determination and hard work in identifying the source of the leak were truly impressive. He also demonstrated exceptional skill in resolving it to the highest standard.
Adham, Kensington, W8
Prompt, clean and polite service. Found the leak quickly with minimal ceiling damage and fixed it. The specialist cameras worked perfectly. Would definitely use again.
Mark, Tooting, SW17
Fantastic service! Had a mysterious leak on my kitchen ceiling. Kane came equipped with devices to find the path of the water and without making any invasive holes. Once the source of the leak was identified, Kane fixed the problem very quickly. Excellent job!
Stephen, Woolwich, SE7
Harry was assigned to trace a leak that damaged my ceiling. He was able to find it and immediately got top work on fixing the issue. He sourced parts needed, he rang me as well as he was stuck in traffic, which was expected.
Annie, Sydenham, SE6
Incredible service, professional, polite and hard working. Luke is a star and managed to find my leak in the theatre that other companies couldn’t!! I can not recommend them enough, Luke and his team were amazing I have already got them booked in at another of our venues!!
Peter, Covent Garden, WC2N
This morning Thames Water confirmed we had a severe (though not visible) leak under our house. Fast forward a few hours later and Lucas from Aspect had found the problem without tearing into floorboards or walls - he then promptly fixed it. Massively impressed, and can't believe a problem without thought would cost us the world is already taken care of. Highly recommended.
Johnathan, Walthamstow, E17
If you have water stains, or damp and mould patches on your ceiling, you shouldn’t ignore them. Resolving the problem can often be covered on an insurance policy.
Water leaking inside a property could be causing bigger problems than any visible signs might suggest. Water damage can eventually compromise the structural integrity of a property if left unresolved. Failing to act quickly might mean your insurance company rejects your claim.
You can find out more on making a successful insurance claim in our guide.
Whether it’s a bathroom, bedroom, kitchen, or any other room, we’ll pinpoint the source of your ceiling leak. The non-destructive, trace and access methods used include:
Every investigation is charged in half hour increments (1-hour minimum).
– From £49.50 + VAT on weekdays
– From £65.25 + VAT at evenings and weekends
– From £85.50 + VAT for late-night visits (9pm to 7am)
Report writing time to support an insurance claim is chargeable too.
If needed, parts and materials, including tracer gas, are charged in addition to time.
There’s no extra charge for an emergency attendance, when we aim to be on-site within 1-hour.
Repairs and reinstatement can be quoted at a fixed price following the investigation. Quotes can be produced while still on-site.
The position of a leak is not always where the visible signs appear on a ceiling.
Small quantities of water will often track along concealed structural supports, pipework etc to the lowest point possible where it then collects. It means the visible signs of a leak could be some distance from the actual source.
The logical process our experts follow allows them to locate, with a high level of certainty, where the source is. Once traced to a high level of certainty, the potential source will be accessed to get visual confirmation to conclude the investigation.
The process of fixing the leak and quoting for the repair work can then begin.
The methodical process our tradespeople follow, and the non-intrusive methods they use, means on average they’re able to find leaks quicker while causing minimal damage.