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Thirteen million of London's working hours lost each year to tardy tradespeople on Thu 27th March, 2008

-aspect.co.uk aims to turn bad reputation of property maintenance industry on its head-


A recent YouGov survey , sponsored by the leading London-based property maintenance company, aspect.co.uk (www.aspect.co.uk), has uncovered that over thirteen million working hours are lost in London each year , while company employees wait in for property maintenance engineers to turn up.

Around 4,733,000 million people are employed in London today . The poll of 996 people, of which 631 were employed in London, has revealed that nearly one third of those have had to take time off work over the last year to wait at home for a property maintenance engineer.

Over half of the capital’s full-time employees stated that the property maintenance engineer failed to turn up at the time promised. And, 47 percent of those surveyed had stacked up six hours or more of their time waiting in for a tradesperson.

Commenting on the research findings, William Davies, managing director at aspect.co.uk, said:
“This survey illustrates the disruptive impact that tardy tradesman are having on London’s businesses, by unnecessarily wasting the working hours of employees. The property maintenance sector is undoubtedly one of the most poorly serviced industries in the UK – it seriously needs to clean up its act.


“At aspect.co.uk, we guarantee a two-hour appointment time frame and we meet this window in 93% of cases . By employing state of the art job management technologies we do everything in our power not to let down our customers or unnecessarily waste their time. We also have a policy of contacting the client, either by calling or texting them, where we are unable to make a scheduled appointment on time – something that many other companies don’t do.

“We aim to turn the bad reputation of the property maintenance industry on its head – setting new, modern and highly professional standards. We want our clients to be confident that they are letting a skilled tradesperson into their home, who is causing minimal disruption to their lives, particularly during a working day.”

aspect.co.uk operates across the domestic and commercial sectors. The company offers a fully-skilled workforce who can handle all maintenance issues, from the drains to the roof, and anything in between.

The company offers a 24-hour call out service, 365 days per year across London and the South-East. It also provides an estimation division, offering estimates for small maintenance work, through to large scale refurbishments.

Further information can be found at www.aspect.co.uk, or by calling 0800 0828185.




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Notes to editors

About aspect.co.uk:

aspect.co.uk is a leading property maintenance and refurbishment company operating across the domestic and commercial sectors.

Specialising in all areas of maintenance, from the drains to the roof and anything in between, aspect.co.uk sets new, modern and highly professional standards. The company provides both reactive emergency breakdown maintenance and planned and estimated works.

aspect.co.uk prides itself on the fact that its engineers turn up on time for their scheduled two-hour appointment window. The company does not charge hidden costs, such as parking, congestion charge or travel time, and jobs are completed as professionally and promptly as possible.

Founded in 2004, aspect.co.uk has grown at over 100% year-on-year. The company is based in South West London, and operates primarily across the city and all areas inside the M25. Today, around 100 staff are employed by the company, and there are plans to expand nationally throughout 2008.



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