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We understand the stress of having a water leak, but not knowing exactly where it is. Our trace and access leak detection specialists use non-invasive methods and provide a detailed investigation report.
They can trace the location of a concealed leak without causing damage, which is why most insurers require it when processing an “escape of water” or “trace and access” claim. The fault is then accessed for visual confirmation, and for repairs to stop the leak.
We can find and fix every type of concealed leak or source of water ingress:
This video shows some of the trace and access techniques used for water leak detection.
Every investigation is different. Our trace and access leak detection specialists follow a methodical approach. They decide on the tests to use based on the evidence available to them and the results they get.
Our comprehensive leak detection, repair, and reinstatement process enables us to support you throughout every stage of an insurance claim. It means you benefit from a trusted, quick, efficient, and thorough resolution to a problem leak.
Trace the source of a leak using non-invasive methods, then access the issue for visual confirmation.
Repairs by an accredited expert to prevent further escape of water and additional water damage.
Fixed price estimates for work needed to restore the water-damaged areas to their original condition.
We can pinpoint a leak, no matter how small, anywhere in a property. The trace and access methods we use include:
Great job in coming so quickly to trace and access a leak that was located in some water pipes sunk in concrete. Michael was fantastic, very informative and has assisted me even post visit with requests for details the insurance company have been requesting. Would highly recommend.
Jonny, Streatham, SW16
I cannot recommend Aspect highly enough. Michael had all the equipment required to trace and access a water leak under my concrete driveway. He kept me informed of progress every step of the way. He helped me with what I needed to do with my insurance company, even speaking to the Insurers directly on my behalf. Leak was eventually repaired, and my driveway left in the best condition possible. Leak detection report issued within minutes of completing the job. Thank you all!
Deborah, Sidcup, DA15
Darren started on time at 8am after booking it the previous day. He listened and understood all the various issues, and proceeded to work through each one thoroughly to trace the leak. He was clearly an expert in his field, and stayed until all the issues were fixed. I really couldn't have asked for more.
Stephen, Raynes Park, SW20
Harry was assigned to trace a leak that damaged my ceiling. He was able to find it and immediately got top work on fixing the issue. He sourced parts needed, he rang me as well as he was stuck in traffic, which was expected.
Annie, Sydenham, SE6
We have more than 20 years of experience and are fully accredited. We are registered with WaterSafe, Gas Safe, and the BDMA (British Damage Management Association). We have trace and access leak detection specialists ready to help at domestic and commercial properties.
Our leak detection services are highly recommended. There are no leak or damp problems that we can’t reliably resolve. All our leak detection specialists are vetted and fully trained. In addition, the Aspect Guarantee covers their workmanship for up to 12-months.
Every trace and access leak detection investigation is charged in half-hour increments (1-hour minimum).
– From £49.50 + VAT on weekdays
– From £65.25 + VAT on evenings and weekends
– From £85.50 + VAT for late nights (9pm to 7am)
Click here to see our half-hourly rates for your postcode. A detailed report is included within the investigation cost. However, parts and materials, including tracer gas, are charged in addition to the time.
Duration Discounts
A discount to the half-hourly rate will be applied to your invoice if our tradesperson is on-site for extended hours:
Emergency Attendance
There is no extra charge for emergency leak detection call-outs. We aim to have someone on-site within 1 hour of booking.
Repairs and reinstatement can be estimated at a fixed price following the trace and access investigation.
Our GasSafe registered experts will firstly check for boiler issues and leaks on exposed parts of a central heating system.
If a leak on concealed parts of the system is diagnosed, acoustic tests and tracer gas are some of the non-invasive techniques used.
Once detected, a leak is exposed for repairs to be made.
Pressure tests are done to identify the presence of leaks in a mains water supply pipe.
Leaks can be located using acoustic tests and tracer gas, even if the pipes are buried deep beneath concrete slabs.
Leaks are exposed without the expense of digging long trenches.
Our leak detection specialists cover all parts of Greater London, including the following boroughs and their surrounding areas. We can quickly schedule an investigation and prevent further water escape and damage.
Barking & Dagenham; Barnet; Bexley; Brent; Bromley; Camden; Croydon; Ealing; Enfield; Greenwich; Hackney; Hammersmith & Fulham; Haringey; Harrow; Havering; Hillingdon; Hounslow; Islington; Kensington & Chelsea; Kingston-upon-Thames; Lambeth; Lewisham; Merton; Newham; Redbridge; Richmond-upon-Thames; Southwark; Sutton; Tower Hamlets; Waltham Forest; Wandsworth; Westminster
Wherever you are in London, we’re ready to help.
If you suspect a leak in your central heating or plumbing system, don’t ignore it. Fixing the problem is usually covered by an insurance policy.
Water escaping inside a property could be causing bigger problems than any visible signs might suggest. Water damage can eventually compromise the structural integrity of a property if left unresolved. Failing to act quickly might mean your insurance company rejects your claim.
You can find out more about making a successful insurance claim in our guide.