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We understand the stress of having a water leak, but not knowing exactly where it is. Our leak detection specialists use non-invasive methods and provide a detailed investigation report.
They can pinpoint the location of a leak without causing damage, which is why most insurers require it when processing an “escape of water” or “trace and access” claim.
This video demonstrates the use of a range of non-invasive methods to detect a hidden leak causing water damage to a ceiling.
Several techniques are usually used during a detailed investigation.
Our experts are available 24 hours a day, 7 days a week, to find any hard-to-find leak.
We can pinpoint a leak, no matter how small, anywhere in a property. The trace and access methods we use include:
Our comprehensive leak detection, repair, and reinstatement process enables us to support you throughout every stage of an insurance claim. It means you benefit from a trusted, quick, efficient, and thorough resolution to a problem leak.
Trace the source of a leak using non-invasive methods, then access the issue for visual confirmation.
Repairs by an accredited expert to prevent further escape of water and additional water damage.
Fixed price estimates for work needed to restore the water-damaged areas to their original condition.
A great attitude, quick to determine the problem with our low water pressure and just as quick to fix it. You want confidence and knowledge in a plumber, and that's what Jonathan brought.
Thom Willis, Biggin Hill, TN16
I was amazed with the amount of knowledge and experience the engineer had. Micky, the engineer, who came to fix my leak was very professional and hardworking. He did not waste 1 second and fixed that leak, that other company couldn't found, within a short period of time. I would recommend Aspect to anyone who is struggling with a leak.
Piraweena, Maidstone, ME17
What a relief! Boiler pressure started dropping overnight, then twice a day. I gave up after looking everywhere for a leak, and having the boiler checked by the manufacturer. Ricky the engineer was great. Kept us updated, and explained the procedure every step of the way. Finally found a leak using gas detection, in a pipe embedded in the concrete floor! Fixed it quickly. Now all good.
Laurence, Tunbridge Wells, TN2
Sean, explained exactly what he was going to do to find out where the leak in the roof was coming from, did it and fixed the leak at the same time! He was really kind and didn't over focus on the negatives (i.e. the poor workmanship of pervious builders) only what he could do to figure out what the solution was. I really appreciated that. Thanks for all your help!
Ella, Canterbury, CT4
Michael attended to perform a leak detection on a property in Canterbury and he could not do enough for us. I was impressed by his thoroughness, professionalism and friendly manner, not to mention the helpful advice and report he compiled after the job was complete. I work in property management and would highly recommend Michael and Aspect to my colleagues and clients.
Joe, Canterbury, CT2
Micheal helped diagnose the cause of the leak in our kitchen room ceiling very quickly. He was able to buy the required bits and fix the problem within couple of hours. Saved us lots of headache! Thank you!
Dilan, Tonbridge, TN9
Our GasSafe registered experts will firstly check for boiler issues and leaks on exposed parts of a central heating system.
If a leak on concealed parts of the system is diagnosed, acoustic tests and tracer gas are some of the non-invasive techniques used.
Once detected, a leak is exposed for repairs to be made.
Pressure tests are done to identify the presence of leaks in a mains water supply pipe.
Leaks can be located using acoustic tests and tracer gas, even if the pipes are buried deep beneath concrete slabs.
Leaks are exposed without the expense of digging long trenches.
Every leak detection investigation is charged in half-hour increments (1-hour minimum).
– From £49.50 + VAT on weekdays
– From £65.25 + VAT on evenings and weekends
– From £85.50 + VAT for late nights (9pm to 7am)
Click here to see our half-hourly rates for your postcode. A detailed report is included within the investigation cost. However, parts and materials, including tracer gas, are charged in addition to the time.
Duration Discounts
A discount to the half-hourly rate will be applied to your invoice if our tradesperson is on-site for extended hours:
Emergency Attendance
There is no extra charge for emergency leak detection call-outs. We aim to have someone on-site within 1 hour of booking.
Repairs and reinstatement can be estimated at a fixed price following the trace and access investigation.
We have more than 20 years of experience and are fully accredited. We are registered with WaterSafe, Gas Safe, and the BDMA (British Damage Management Association). We have leak detection specialists ready to help at domestic and commercial properties.
Our leak detection services are highly recommended. There are no leak or damp problems that we can’t reliably resolve. All our leak detection specialists are vetted and fully trained. In addition, the Aspect Guarantee covers their workmanship for up to 12-months.
Our leak detection specialists cover all parts of Kent, including the following towns and cities, as well as their surrounding areas. We can quickly schedule an investigation and prevent further water escape and damage.
Ashford; Canterbury; Deal; Herne Bay; Maidstone; New Ash Green; Sevenoaks; Sittingbourne; Staplehurst; Tunbridge Wells
Wherever you are in Kent, we’re ready to help.
If you suspect a leak in your central heating or plumbing system, don’t ignore it. Fixing the problem is usually covered by an insurance policy.
Water escaping inside a property could be causing bigger problems than any visible signs might suggest. Water damage can eventually compromise the structural integrity of a property if left unresolved. Failing to act quickly might mean your insurance company rejects your claim.
You can find out more about making a successful insurance claim in our guide.